Responsive recruiter

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Training & development

ROLE DESCRIPTION

The Erway Agency is looking for a relationship-focused and motivated Account Manager to join our Larned team.

As an Account Manager, you’ll play an important role in taking care of our existing customers while helping grow the agency. You’ll build strong relationships, conduct policy reviews, identify customer needs, and help make sure each customer has the right protection in place as their life changes.

This role is a great fit for someone who genuinely enjoys helping people, communicates confidently, and is comfortable combining excellent customer service with needs-based sales.

YOU MAY BE A GREAT FIT IF…

You enjoy building long-term relationships with customers.
You’re friendly, confident, and comfortable having meaningful conversations.
You listen first and recommend solutions based on what customers actually need.
You’re organized and follow through on your commitments.
You enjoy solving problems and helping customers navigate difficult situations.
You’re motivated by goals and comfortable with sales expectations.
You take ownership of your work and look for ways to help both the customer and the agency succeed.

RESPONSIBILITIES

Build and maintain strong relationships with existing customers.
Conduct regular insurance and coverage reviews.
Identify changes in customer needs and recommend appropriate products and coverage.
Help customers understand their insurance options and make confident decisions.
Assist with policy changes, billing questions, claims-related needs, and other service requests.
Proactively follow up with customers to improve retention and identify additional needs.
Resolve customer concerns and coordinate with other team members when needed.
Help grow customer accounts through needs-based conversations and recommendations.
Maintain accurate and organized customer information.

QUALIFICATIONS

Strong communication and relationship-building skills.
Customer service, sales, or account management experience preferred.
Comfortable discussing insurance products and making recommendations.
Goal-oriented and willing to participate in sales conversations.
Strong organization, attention to detail, and follow-through.
Ability to solve problems and manage multiple customer needs.
Ability to work independently while contributing to a team.
Insurance licensing preferred; ability to obtain required state insurance licenses is necessary.

ABOUT THE ERWAY AGENCY

At The Erway Agency, we believe great insurance service starts with knowing our customers and understanding what matters most to them.

We’re looking for someone who wants to build lasting relationships, provide exceptional service, and help our customers make confident decisions about their insurance.

If you enjoy helping people, building relationships, solving problems, and growing professionally, we’d love to hear from you.

Compensation: $40,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Larned, KS and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Text me updates about my application

Yes No

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States